Can you be discrete? Back to top

Of course. All customers' personal details, even the casual verbal association between vehicle and owner are kept private and never shared or discussed. Any photos taken of the vehicles for our documentation immediately have tags blurred. Client discretion is very important to us.

What is detailing? Back to top

That depends on who you ask. In WNY the word detailing has a strong association with a $5 wash and some basic interior cleaning with general purpose chemicals hardly focusing on the details of a detail much less any rejuvenation. A decade ago detailing meant serious rejuvenation and preservation.

Unfortunately detailing is defined to many as express cleanings. And while price does not always define quality, cheap volume oriented $5 washes show over time that they do a lot more harm than good. Acidic wheel cleaners, which are better off cleaning concrete are used on wheels and harsh soaps are used that end up stripping wax and drying trim on the painted surfaces. Washing with careless technique and more importantly careless selection of wash media leads to paint damage which can dull and scratch the paint. What vehicles are left with is a swirled, scratched finish, that has little protection. Cheap dressings that are used to show a "detailed" look eventually dry and crack plastics, trims and tires and will often damage adjacent surfaces.

A detail to Auto Aesthetica is not just a quick cleaning, it is the rejuvenation and perfection plus the thorough protection of your valued vehicle, the perfection of your new purchase - seriously.

Why are your prices so different? Back to top

We are after a completely different goal and our ultimate results require a sometimes surgical level of skill. Many detail outfits focus on quick wash and wax type services where we work toward improvement looking ultimately toward perfection. A particular level of skill coupled with veteran experience is required to perfect the often delicate surfaces of your vehicle and when looking at paint restoration, what we are strongly known for, this is simply not something that should be chanced because once that mistake is made, there is no going back.

While still completely affordable and customizable, our services are for those who simply want better for their vehicle.

Why are your services so time consuming? Back to top

For the same reason a multiple course gourmet meal at your favorite five star restaurant takes significantly longer than say, your average fast food chain - only on a much larger scale. But who could argue the difference between them. Our services, as stated are of a seriously preservative nature and simply take much longer than your average main thoroughfare shop, because our goals our different and the difference we make to our customers is different. Quality takes time. While a mild yet still thorough refresh can take 6-10 hours it is not uncommon for our most intensive services to take anywhere from 2-5 days. A premium detail takes time.

Should my brand new vehicle be detailed? Back to top

Yes. Unfortunately many vehicles, despite being brand new to the owner even leave the factory with imperfections. While in port, or at the dealership vehicles often sit outside exposed the elements with no protection allowing, bird bombs, acid rain, as well as a multitude of airborne contamination to leave their marks on that new vehicle. Typically vehicles are given a quick wipe down or run through an express car wash to remove the settled dirt and dust.

What kind of products are you using? Back to top

We operate our own objective finding based research to determine which products, materials and supplies are literally the best in each of their categories for use in our preparations. We don't just say they are the best - anybody can say that. We have spent thousands on testing sample material alone in this determination. As mentioned in other sections we reach all over the globe looking for products that will give us even 1% better performance and as stated have an inventory that is sourced domestically as well as Germany, Italy, Poland, The United Kingdom, Korea and Japan.

We do not use products containing cheap silicones, masking or concealing agents or any acidic cleaners on the often delicate surfaces of automobiles. Our products are objectively peer reviewed and agreed upon to be the best performing products on the market. Period.

Do you accept all types of vehicles? Back to top

Yes. If the premium difference matters to you and you are interested in having any vehicle of yours prepared simply contact us.